Building Strong Foundations Through Customer Service – Celebrating Customer Service Week

Laura Smith / 07 October 2025

At Tremco CPG UK, we believe that great construction begins with great relationships. Customer Service Week is an opportunity to reflect on what makes us the partner of choice for so many across the industry. This year, we proudly reaffirm our vision: to deliver customer service that reflect our core values and builds trust for the long term. 

Customer service isn’t just a function at Tremco CPG UK – it’s the culture that drives everything we do. Our customer service vision is simple, yet powerful: deliver world-class service through every interaction, led by a team who truly love what they do.

Values in Action: 

  • Collaboration: Working closely with our clients and stakeholders to meet shared goals.
  • Respect: Valuing every perspective and treating every interaction with dignity.
  • Honesty & Integrity: Acting transparently and consistently to earn trust.
  • Engagement: Actively listening and involving clients throughout the project lifecycle.
  • Sustainability: Delivering environmentally responsible, future-focused solutions.

In construction, timelines, budgets and technical performance matters. But what makes projects truly successful are the relationships we build along the way. Customer Service Week reminds us to pause and celebrate the people, values, and partnerships that make those successes possible. 

At Tremco CPG UK, we don’t just deliver products and solutions – we deliver experiences built on trust, transparency, and care. This Customer Service Week, we celebrate not only our team, but also valued clients who make everything we do meaningful.